Store Policy

Thank you for shopping at Variety Vortex. We appreciate your business and want to ensure a seamless and satisfactory shopping experience for you. This Online Sales Store Policy outlines the terms and conditions governing your use of our online store. By placing an order and using our website, you agree to comply with the following policies:

1. Ordering and Product Information:
   Product Information: We strive to provide accurate and up-to-date product descriptions, images, and specifications on our website. However, please note that actual colors, dimensions, and other product details may vary slightly.
   Order Placement: By placing an order, you agree to provide accurate and complete information, including your name, shipping address, and payment details.

2. Pricing and Payment:
   Pricing: All prices listed on our website are in ZAR and are subject to change without notice. We make every effort to ensure accurate pricing; however, errors may occasionally occur. If we discover an error in the pricing of an item you have ordered, we will notify you and provide you with the option to cancel the order or proceed with the corrected price.
   Payment: We accept EFT, PayPal. Payment must be made in full at the time of order placement. By providing payment information, you warrant that you are authorized to use the selected payment method.

3. Shipping and Delivery:
   Shipping: Shipping costs and estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on the destination and any unforeseen circumstances.
   Delivery: We will make every effort to ensure prompt and secure delivery of your order. However, we are not responsible for any delays or damages that occur during the shipping process, as it is handled by third-party shipping providers.
   Order Tracking: Once your order is shipped, we will provide you with a tracking number to monitor the progress of your shipment.

4. Returns and Refunds:
   No refunds.

5. Customer Support:
   We strive to provide excellent customer support. If you have any questions, concerns, or need assistance, please contact our customer support team through the provided channels [varietyvortexshop@gmail.com, +27 81 818 4112]. We will make every effort to address your queries promptly and provide a satisfactory resolution.